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We respect that your information is very personal. Be assured we will never share your information without your permission. Please review our full privacy policy below.
EFFECTIVE DATE: April 11, 2004
OUR COMMITMENT TO PRIVACY
Zorbleware, Inc. ("Zorbleware") believes that the responsible use of personal information is critical to the continued success of the Internet. While you can access most areas on the web site ("Site") without submitting any personal data, there are certain areas of the Site that request specific personal information including name, phone number, and e-mail address. Our intent is to allow you as much control as possible over your personal information. This Privacy Policy explains how Zorbleware collects, stores, and uses your information. By using our Site or requesting products or services from us, you agree to the terms of this Privacy Policy and agree to accept it and all other notices from us electronically at this Site. If you have objections to the Privacy Policy, you should not access or use the Site.
WHAT INFORMATION WE COLLECT
As a visitor to this Site, you can engage in activities without providing any personal information. In connection with some Services, Zorbleware may ask you to provide certain information about yourself to register a username and a password. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Zorbleware may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, and other personal information.
TRACKING DATA
When used properly, cookies can improve the utility of a site by being able to securely store and apply personal data that visitors have voluntarily shared with the site. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can change your browser settings to prevent such acceptance. Doing so, however, may result in disabling the functionality we have in place to better serve your needs. We use session ID and persistent cookies. After a visitor closes his or her browser, a session ID cookie terminates. A persistent cookie is stored on a visitor's computer for an extended period of time.
We use cookies to personalize the experience of our visitors, provide support to customers, record visitor preferences, provide personalized and specialized content, record session information, track visitor click stream behavior throughout the Site, and customize Site content based on your browser type, operating system, and preferences. Our Site uses the Zorble service and cookies to measure traffic.
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THE ZORBLE SERVICE
Our Web pages, and those of our customers, contain electronic images (called a "pixel image" or "web beacon") that allow us to count page views or to access our Zorble cookies. Our pixel images do not collect, gather, monitor or share any personal information about our users (or those of our customers) - they are just the technique we use to compile anonymous, aggregated statistics about site usage. These compiled aggregate statistics are used to improve site performance and experience for users. This technology may be used for tracking purposes such as tracking visitor click stream behavior throughout a website.
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USE OF YOUR INFORMATION
General
Zorbleware collects your information to record and support your participation in the activities you select. We do not collect e-mail addresses, postal addresses, telephone numbers or other personal information without you voluntarily providing us with this information.
Marketing
We will periodically use your information for service, sales, support, and marketing purposes. If you do not wish to receive marketing material, you may opt-out of receiving by emailing us at customerservice@zorble.com and giving us your name and email address.
Service Announcements
Sometimes we need to send you service announcements. For example, if a visitor has submitted information that does not match your existing information, we may notify you of that. You may not opt-out of these communications.
Confirmations
We may send out confirmations whenever you submit a request. You may not opt-out of these communications.
Other Third Parties
We also may disclose all of the personal information we collect from you to companies that perform services and functions, including marketing services, on our behalf, such as communications management firms or call centers, and we may disclose some or all of this information to other financial institutions with whom we have joint marketing agreements. From time to time, we may share your e-mail, postal address or telephone number with other organizations and companies whose products or services we think you may find interesting.
Aggregate Data
Zorbleware may collect information about the use of the Site, such as the types of services used and how many users we receive daily. Other than for the tracking purposes identified above, this information is collected in aggregate form, without identifying any user individually. Zorbleware may use this aggregate, non-identifying statistical data for statistical analysis, marketing or similar promotional purposes.
International Transmission
When you submit personal information to Zorbleware through this Site, you understand and agree that this information may be transmitted across national boundaries and may be stored and processed in any of the countries in which Zorbleware maintains offices, including without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by service providers. Such service providers are bound by data protection laws meeting the European Commission's Directive on Data Protection or by contract to not use your personal information for their own purposes or provide it to any third parties except in connection with providing products or services you request or as you may opt-in. One instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible and the pages are being hosted by a service provider.
Consent
By voluntarily providing us with your name, e-mail address, postal address, telephone number and other personal information, you consent to our use of such information to provide that service or product to you and for the purposes described in this Privacy Policy.
INFORMATION DISCLOSURE
Except as stated above, we do not sell, trade, or rent your personal information to others. There are other instances in which Zorbleware may divulge your personal information. Zorbleware may provide your personal information if necessary, in Zorbleware's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant or order or to protect the rights of Zorbleware or others. If Zorbleware goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we reserve the right to transfer your personal information, which will likely be among the assets transferred. If, as a result of the transfer, your information will be used in a manner substantially different from that stated at the time of collection, you will be given notice.
UPDATING YOUR PERSONAL INFORMATION
Upon request, Zorbleware will provide you with access to your personal information that we have on record. You can contact us to update, correct or delete your personal information or change your preferences with respect to information you receive from us by emailing us. Your personal information stored in marketing databases we use will be changed or deleted, as requested. We may not be able to remove each record of the information you have provided to us from our system because your personal information may exist in a non-erasable form that will be difficult or impossible to locate.
PRIVACY-RELATED INQUIRIES AND COMPLAINTS
Zorbleware takes its users' privacy concerns seriously. If you believe that Zorbleware has not complied with this Privacy Policy with respect to your personal information or you have other related inquiries or concerns, please contact us by email and we will use commercially reasonable efforts to promptly determine and remedy the problem
OTHER WEB SITES & YOUR PRIVACY CONCERNS
Our Site may contain links to other web sites that are not owned or operated by Zorbleware. We are not responsible for the privacy practices or the content of such web sites. For more information on your privacy rights with regard to those sites, please refer to the privacy policies of each web site that you visit.
OUR COMMITMENT TO CHILDREN'S PRIVACY
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information from the site from those we actually know are under 13, and no part of the Site is structured to attract anyone under 13.
SECURITY: ONLINE AND OFFLINE
To help ensure the integrity and privacy of the information you give us via the Internet when you request services from us or our service providers, we have licensed the industry-standard Secure Sockets Layer (SSL) technology that permits encryption of potentially sensitive information such as your name, address and credit card number. This will make your information unusable in the event of unauthorized third-party interception. Only employees who need access to your information to perform a specific task have access to such information. All of our employees must abide by this notice and are kept up-to-date on security practices. Any employee who violates this notice is subject to disciplinary action. Notwithstanding our commitments, you should be aware that there is risk involved in transmitting information over the Internet. Although we try to protect your personal information, we cannot guarantee the security of any personal information you transmit to us. You transmit your personal information to us at your own risk. If you have any questions about the security at our Site, you can send us an email.
POLICY CHANGES
By using our Site, you consent to the collection and use of your non-personal information by Zorbleware. From time to time, we may use your non-personal information for new, unanticipated uses not previously disclosed in our Privacy Policy. We may amend this Privacy Policy from time to time, and all Privacy Policy changes and updates will be promptly posted on our Site. For any material changes to this Privacy Policy, we will notify you either by placing a prominent notice on the home page of our Site or by directly sending you notification of any material changes.
FEEDBACK
Our continuing goal is to protect and safeguard your right to privacy. As such, we appreciate all feedback that helps us improve our Privacy Policy. Please share with us your thoughts, comments, and suggestions.
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